Payment Security

Last updated: 8 November 2026

Payment fraud often starts with a fake email asking a customer to pay into a “new” account. Use this page to check that any payment request really comes from Rangewell.

Current status: no changes
Payments are made only through GoCardless or Stripe (Pay by bank), using the link in your Rangewell quote. No change to our payment details has been announced.

1. How you pay Rangewell

  1. All payments are made by secure bank payment through our payment providers, GoCardless or Stripe (Pay by bank). You approve the payment in your own banking app.
  2. You pay using the “Accept and pay now” link in your Rangewell quote, or from your trade account on rangewell.uk.
  3. We do not take card payments, and we never ask you to send money by manual bank transfer to account details written in an email.
  4. Payment must come from a business bank account in your registered company name.

2. We never change payment details by email

  1. Rangewell will never change its payment details by email.
  2. If we ever plan a change, we will tell you in advance on this page, in your trade account and by email. All three will match.
  3. Rangewell emails come only from addresses ending in @rangewell.uk.

3. If something looks wrong

  1. Do not make the payment.
  2. Check the status box at the top of this page. If it does not show the change, the request is not from us.
  3. Contact us at support@rangewell.uk or on WhatsApp. Type our details yourself rather than replying to, or using contact details from, the suspicious email.